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Association and Membership Management for Boards and Committees who would rather not do it alone

Membership renewals, board papers, annual reports, member events — the operational backbone of your association, handled by a team that understands volunteer boards, limited budgets and the pressure to keep members engaged.

Running a membership association or industry body is a second job most board members and executive officers never signed up for. The Outsource Boutique works as your secretariat and operations team — professional, white-labelled, and experienced in the specific challenges of not-for-profit and membership-based organisations: volunteer governance, tight budgets, and members who expect a lot for their subscription.

BEAQ recently implemented a new membership CRM, integrated website and member portal, while also launching a revised membership model. It was a mammoth undertaking, and Christina and her team were instrumental in delivering the rollout, creating explainer videos, managing member enquiries and resolving launch issues — all while simultaneously delivering our two-day state conference. We would be lost without Christina and The Outsource Boutique 

Debbie Perrett, BEAQ President

What's Included

Governance & Administration

  • Board and committee management and governance support

  • Membership and database management

  • Financial administration, invoicing and receipting

  • Membership renewals

Member Engagement & Events

  • Coordination of meetings and events, face-to-face and virtual

  • Member luncheons, annual galas and awards nights

  • Webinar delivery, recording and editing

Communications & Presence

  • Marketing, communications and social media management

  • Content creation and website management

  • White-labelled delivery — we can operate as the face of your association to members

  • Post Office Box service

Annual Reporting

  • Full Annual Report preparation, from writing through to design and formatting — see Annual Report Packages

Why Choose The Outsource Boutique for Association Management

  • Sector Specialisation — deep experience with membership associations of 100–1000+ members, volunteer boards and industry bodies — not generic admin support retrofitted to your sector.

  • White-Labelled Delivery — we can operate as the face of your association to members, so continuity feels seamless even as your internal team changes.

  • One Partner for Operations and Events — the same team handling your day-to-day secretariat work also delivers your annual gala, conference or awards night.

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